Privacy Policy

This policy covers this website, hylandstennis.co.uk, only.

How we handle personal information once you are a member, including membership records and court bookings, is set out in our Privacy Policy for Members and Registered Users, which you can also find on our Our Policies page.

This website is run by Hylands Community Amateur Sports Club (Hylands Tennis Club), c/o Hornchurch High School, Broadstone Road, Hornchurch RM12 4AJ.

You can register interest in playing at Hylands through the form on our Join Now page. It asks for:

• The first and last name of the adult registering
• The player’s first and last name and date of birth
• The player’s gender
• A mobile number and email address
• Your reason for registering

As many of our players are children, a parent or guardian completes the form on their behalf.

Your registration is sent directly to our email inbox and is not stored within this website.

We use this information to respond to your registration, to arrange coaching, courses or membership, and to keep you informed about the club.

Our coaching is provided by Jack Woollcott Tennis Academy (JWTA). If you tick the consent box on the form, we share your registration details with JWTA so they can contact you about coaching and sessions.

We do not sell, rent or share your personal information for marketing purposes.

If you choose to make a donation through PayPal or Buy Me a Coffee, your payment is handled by that service, not by this website. We receive confirmation of your donation, which may include your name and email address. Please see their privacy policies for how they handle your information.

This website uses Google Analytics 4 to help us understand how visitors use the site and to improve it.

Analytics information may include pages visited, time spent on the website, device type, browser type and approximate geographical location. This information is aggregated and is not used by us to identify individual visitors.

Analytics are only enabled if you choose to accept Statistics cookies through the Cookie Settings.

This website uses cookies and similar technologies to make sure the website works correctly and, if you choose to allow them, to help improve the website through anonymous usage statistics.

Some features, such as the YouTube video on our About Us page and the map on our Contact page provided by OpenStreetMap, may also require cookies or similar technologies.

You can choose which optional cookies to accept using the Cookie Settings shown when you first visit the website. You can change your preferences at any time.

To help protect this website from spam and automated abuse, our forms are protected by hCaptcha.

When you submit a form, hCaptcha may collect technical information such as your IP address and browser details to check that the form is being sent by a person rather than an automated system. This information is used by hCaptcha solely for security and spam prevention.

We use the information from our registration form because we have a legitimate interest in responding to your registration and arranging tennis for you or your child.

We only share your details with JWTA where you have given your consent on the form.

Website analytics are only used where you have given your consent through the Cookie Settings.

We keep registrations only for as long as we need them to deal with your request. If you go on to become a member, your information is then handled as described in our Privacy Policy for Members and Registered Users.

Under UK data protection law, you have the right to:

• Ask for a copy of any personal information we hold about you.
• Ask us to correct information that is wrong.
• Ask us to delete your personal information where appropriate.
• Object to certain types of data processing.
• Withdraw your consent to sharing with JWTA, or to optional cookies through the Cookie Settings, at any time.

If you would like to use any of these rights, please contact us at hylandsclub@gmail.com.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

This website currently uses:

• Google Analytics 4 – for anonymous website analytics (only with your consent).
• hCaptcha – to help protect our forms from spam and automated abuse.
• YouTube – for the video on our About Us page.
• OpenStreetMap – for the map on our Contact page.
• PayPal and Buy Me a Coffee – for donations.

These services are only used to improve the functionality and usability of the website.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at hylandsclub@gmail.com.